Easy Methods to Fix QuickBooks Error Code 15270

Have you encountered QuickBooks Error Code 15270? Unable to fix the issue? If yes, then don't worry, as we have come up with a comprehensive troubleshooting guide. It is basically a payroll update error, which occurs when any updated file is missing, or update does not run successfully.


Main Causes of QuickBooks Error Code 15270


There are multiple reasons that may give rise to "QuickBooks Error Code 15270". Conventionally, the root causes behind the occurrence of payroll update error code 15270 vary, which can only be detected by QuickBooks' certified advisor.


We have mentioned all the possible reasons listed below:


  • Your internet connectivity might have been restricted during the update process.

  • The updates you are attempting to install may be incompatible with your configured Windows version.

  • It may be possible that multiple QB files are running in the background when you attempt to install payroll updates.

  • Error code 15270 may also occur if your computer is infected with malicious viruses.

  • The error code may arise if the QuickBooks Desktop application is not completely installed.

  • The error may occur if your payroll subscription is expired or inactive.

  • It may be possible that you have entered the wrong Employer Identification Number or Service Key at the time of running payroll updates.

  • Internet Explorer is not set as your default internet browser.


How to avoid QB error code 15270?


As we all agree with the phrase that says, "Prevention is better than cure," so it is always better to take prior steps to avoid any error to occur. The above-mentioned phrase applies to all walks of life, even on QuickBooks users.


If you are here, reading this guide, then it is sure that you are managing your accounting with the help of QuickBooks, and QuickBooks Error Code 15270 is hampering your work. Don't worry; you can resolve it using the steps mentioned below. However, we suggest you go through the tips that would help you avoid QuickBooks Error Code 15270 in the future.


  • Ensure that the update process is completed successfully. Once you are sure that the process has been completed, always click on the "Update Complete" button to confirm.

  • After completion of the payroll updates, make sure to restart the QuickBooks application and apply changes.

  • Always ensure that you are updating genuine QuickBooks software.


Different Solutions to Troubleshoot QuickBooks Error Code 15270


After receiving several requests to create a guide on “How to fix QuickBooks Error Code 15270”, we have finally come up with a comprehensive article that includes 12 different solutions to resolve error code 15270. Each troubleshooting solution is easy to implement. Users can select any of the methods to fix the error, as it entirely depends on what works for them.

So, let’s get started.


Solution 1: Change User’s Account Settings


Follow each step carefully to resolve QuickBooks error 15270. Make sure you don't miss any step.


  • Open the QuickBooks Application and launch Control Panel.

  • Now go to the User Account Controls and click on the option to select.

  • Further, change the settings to "Never Notify."

  • In the next step, click on the "OK" button to confirm the changes.

  • Now restart your computer.


Solution 2:  Make Internet Explorer Your Default Browser


All versions of QuickBooks are compatible with "Internet Explorer." As of now, QB doesn't support any other browser. So, most of the QuickBooks Proadvisor suggest users to keep "Internet Explorer" as their default browser to have a hassle-free experience.


Follow the steps mentioned below to make "MSIE" as your default browser. 


  • Launch Internet Explorer on your system. Ensure that you have "IE" configured. If not, first install it.

  • Now go to the Gear icon on the top right corner.

  • Further, click on Internet Options.

  • Click on "Make Default" under the Programs tab.

  • Click on Apply and then OK.

Now try to rerun the update to check if the error code has been fixed. If it is still erupting, then switch to the next solution. If you don't have much time and have no clue which solution can resolve your issue, then we suggest you contact QuickBooks Pro Advisor for assistance.


Solution 3:  Update QuickBooks Payroll Manually


  • To start the troubleshooting steps, first launch the QuickBooks application on your system.

  • Go to the "QuickBooks Update Service" and the option "Install Later."

  • Further, go to the "Help" and choose the option "Update QuickBooks."

  • From the Update Window showing on your computer screen, choose the "Update Now" option.

  • Now click on "OK" to reset the QuickBooks updates.

  • Make sure you do the correct selection and further click on "Install Now."

  • To update your payroll subscription, select Download Entire Payroll Update.

  • Now select "Update to finish the manual update process."


Solution 4:  Rename Paysub.in File


  • Paysub.ini is a masked file on Windows, which is not usually visible. 

  • To find the Paysub.ini file location, the user needs to change the settings of windows folder options.

  • Go to "My Computer" and click to select.

  • Further, click on Folder and Search Option.

  • Choose the "View" tab.

  • Now click on Hidden Files and Folders and check the box adjacent to “Show Hidden Files,  Folders and Drives” option.

  • Further, click on the "Apply" button and later click on "OK."

  • Again, go to My Computer and enter Paysub.in the search bar

  • Once you find the Paysub.ini file, make the right-click, and choose Rename.

  • Now rename the file extension from .ini to .old.

  • Follow the same process for all the Pay Stub files found.


Solution 5:  Ensure Identification Number


Make sure you have entered the correct Identification number at the time of running payroll updates. If you are not sure, initiate the payroll update again and enter the correct identification number.


Solution 6:  Clean Install of QuickBooks Desktop


A clean install is a well-proven solution to resolve QuickBooks Error 15270, where all the updates are uninstalled and again installed with a new name. It can be done with the help of the Clean Install tool.


Solution 7:  Run Reboot.bat File


  • Close the "QuickBooks Desktop Application."

  • Now right-click the QuickBooks icon on your system's Desktop.

  • Further, click on "Properties" to select.

  • Click on "Open File Location" to select.

  • Go to the Reboot.bat File in the QuickBooks folder and do the right-click.

  • Further, click on "Run as Administrator" and wait till the process of registering all the QuickBooks files to Windows is completed.

  • In the next step, restart your computer and check the status of error 15270 after the DOS window disappears.


Solution 8:  Verify the Payroll Service Key in QuickBooks


  • Launch QuickBooks Application and go to the Employees tab.

  • The Drop Down menu will open up. Go to the My Payroll Service and choose Manage Service Key.

  • You would find payroll service listed under the QB Service Key window. If you didn't find your payroll service listed, then click on "Add."Otherwise, click on "Edit."

  • Once you click on "Edit," note your Service Key and then click on "Remove."

  • Further, click on "Yes."

  • Now click on "add."

  • Here type in your Service Key and Employer Identification Number.

  • Click on "Next" and further "Finish" to complete the process.

  • Now go to the Payroll Update window and click on "OK."

  • Ensure that your payroll subscription is showing an "Active Status."


Solution 9:  Verify Payroll Subscription


  • Launch the QuickBooks Application and go to the "Employees tab."

  • Under the "Employees tab," choose the option "My Payroll Services."

  • Further, click on "Manage Service Key."

  • Now click on "View" to check the status of your service key. Ensure that it is Active.

  • If you found status as Not Active, then click on "Add" and enter the service key that you have received through email.

  • Click on the "OK" button and restart the application.


Solution 10: Perform QuickBooks Desktop Installation in Selective Startup Mode


In order to implement the steps mentioned below, where you need to install QuickBooks Desktop in selective startup mode to fix QuickBooks error 15270, make sure that your payroll subscription is active.


  • Launch the Enhanced Payroll to start the process.

  • Now go to the "Employees" tab and select the "My Payroll Service."

  • Go to the "Account Information" and click to select.

  • Log into your Intuit Account manually.

  • Further, check the QuickBooks Payroll Account Maintenance page if the payroll subscription is verified.

  • Now check if the Internet Explorer is set as your default browser.

  • In the next step, disable your "User Account Control" temporarily.

  • Now choose "Repair QuickBooks Desktop."

  • Make your final selection of Selective Startup to clean the installation process.



Solution 11:Scan Windows using a Virus and Malware Removal Tool


It may be possible that your computer system is infected with any malicious virus, so we suggest you first install antivirus software in your computer to remove any sort of inappropriate harmful present in your system. 


Solution  12: Download and install the QuickBooks Tools Hub


  • Exit the QuickBooks application.

  • Now download the QuickBooks Tool Hub file.

  • Further, Save the File in the preferred location

  • Launch the QuickBooks Tool Hub file you recently downloaded.

  • Follow the on-screen steps to install the tool and check the box to agree to the terms and conditions.

  • When the install is completed, click twice on the icon on your Windows desktop to launch the tool hub.

  • On the tool hub, select Program Problems.

  • Select Quick Fix my Program.


Solution 13: Verify Internet Connectivity


If you are encountering the error that says "The Update File is Missing Error 15270", it may be possible that your internet connection is restricted. So, if no other solution works for you, then we suggest you ensure about your internet connectivity using the steps mentioned below.

  • Launch "Internet Explorer" on your system and access any website of your choice. If you are able to access the website or content through the browser, then your internet connectivity is intact, and it is not causing any problem. However, if you are unable to access the website, then check your internet connection settings for any misconfigurations.

  • Also, ensure that the time and date of your computer are accurate.

  • Launch Internet Explorer and click on Tools from the top section.

  • Now select Internet Options.

  • Under the Advanced tab, click on Reset/Restore Defaults.

  • Further, click on "Apply" and then "OK."

  • Now run the update for QuickBooks Payroll to check if the error persists.


Hope you find this guide on resolving QuickBooks Error Code 15270 helpful. If you were unable to troubleshoot the error, then we suggest you contact QuickBooks online help Number +1-877-349-3776  for better assistance.


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